1. Acceptance of terms
By accessing or using https://ripcurl.com.vn (the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Site.
2. Company information
Company: [À COMPLÉTER]
Business registration: [À COMPLÉTER]
Registered address: [À COMPLÉTER]
Customer service: [À COMPLÉTER]
3. Products and pricing
All products displayed on the Site are subject to availability. Prices are shown in Vietnamese Dong (VND) and include applicable taxes unless otherwise stated. We reserve the right to change prices and discontinue products at any time without notice. In case of pricing errors, we reserve the right to cancel orders placed at the incorrect price.
4. Orders and payment
When you place an order, you make an offer to purchase the products at the price displayed. Your order is accepted only when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion (for example, in case of suspected fraud, stock unavailability, or pricing error).
Accepted payment methods are displayed at checkout. Payment must be received in full before the order is dispatched, except for Cash on Delivery (COD) orders where payment is collected on delivery.
5. Shipping and delivery
Shipping fees and estimated delivery times are calculated at checkout based on your delivery address. Delivery times are estimates and not guaranteed. Risk of loss and title pass to you upon delivery.
[À COMPLÉTER — specific shipping zones, fees, and partner couriers]
6. Returns and refunds
You may return unused products in original condition within [À COMPLÉTER — return window, e.g. 14 days] of delivery for a full refund of the product price (shipping fees are non-refundable except where the return is due to our error or a defective product).
To initiate a return, contact our customer service at [À COMPLÉTER]. Refunds are processed within 7-14 business days of receiving the returned items, to the original payment method.
Certain items are non-returnable for hygiene reasons (e.g., swimwear without original hygiene seal, intimate apparel).
7. Warranty
Our products are covered by the manufacturer’s warranty against defects in materials and workmanship. Warranty claims must be supported by proof of purchase and accompanied by the defective product. The warranty does not cover damage caused by misuse, accidents, normal wear, or unauthorized modifications.
8. Intellectual property
The “Rip Curl” name, logo, and all related trademarks are property of Rip Curl Pty Ltd. and its licensees. The Site content (text, images, design, code) is the property of [À COMPLÉTER — official company name] and protected by Vietnamese and international intellectual property law. You may not reproduce, redistribute, or use any Site content without our prior written consent.
9. User accounts
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss arising from your failure to safeguard your account.
10. Limitation of liability
To the maximum extent permitted by Vietnamese law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or any product purchased through it. Our total liability for any direct damages is limited to the amount you paid for the product giving rise to the claim.
11. Governing law and disputes
These Terms are governed by the laws of the Socialist Republic of Vietnam. Any disputes shall first be addressed through good-faith negotiation. Unresolved disputes shall be submitted to the competent courts of Vietnam.
12. Changes to these terms
We may amend these Terms from time to time. The “last updated” date below indicates the latest version. Continued use of the Site after changes constitutes acceptance of the updated Terms.
13. Contact
For questions about these Terms, please contact us:
Email: [À COMPLÉTER]
Phone: [À COMPLÉTER]
Address: [À COMPLÉTER]
Last updated: 29 June 2026