Hassle Free Returns

15 Days Free Return Policy

Ripcurl.com.vn is committed to full customer satisfaction.

If you are not 100% satisfied with your purchase for any reason, simply return it to us following the procedure outlined below, within 15 days of the purchase day, and we will happily exchange it or fully refund you.

We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping.

We will also ship your exchange request back to you, for free!

Return with Rip Curl – it’s Easy:

  • You can return your purchase up to 15 days from the purchase date. Use the pre-adressed label included in your original packaging, make sure you cover or remove the original shipping adress. If you have lost it, don’t worry! our adress is:

     Rip Curl

     103 B, NguyenDinh Chieu,

     Mui Ne Bay, Phan Thiet,

     Binh Thuan Province.

     Phone: 09 06 834 023

 

  • Products must be in the condition you received them (not worn or used and including all swing tags, together with invoice/proof of purchase) and in the original box and/or a secure package of your choice. Wetsuits and Swimwear cannot be returned after worn in the water.

 

  • Once your return is received and inspected by our fulfilment centers (usually within 24 hours of receipt), your exchange will be sent out to you as quickly as possible. If you choose to get refund (for both products and return posting fees), it will be proceed as per your choice of payment or a store credit will be applied, within 21 days of your return date.

 

For more informations regarding returns, please contact us or check our Returns FAQ section.